Faraday Keynes Ltd

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Privacy Policy and Cookies

Privacy Policy and Cookies

Faraday Keynes Ltd privacy notice

This notice provides you with information about what Faraday Keynes Ltd does with your personal information when we collect it. This applies to the following:

  • Visitors to the Faraday Keynes Ltd website.
  • Clients or people applying to become clients of the Faraday Keynes Ltd.
  • People who contact Faraday Keynes Ltd in relation to a complaint.
  • Job applicants and our former and current employees.

Faraday Keynes Ltd takes your privacy seriously. All personal information provided to the Faraday Keynes Ltd is managed in accordance with the GDPR.

Visitors to the Faraday Keynes Ltd website

To improve Faraday Keynes Ltd’s services, Faraday Keynes Ltd sometimes collects de-identified information from web users. Although the information collected does not identify an individual, it does provide Faraday Keynes Ltd with useful statistics that permit Faraday Keynes Ltd to analyze and improve its web services.

When you visit the Faraday Keynes Ltd website, a record of your visit is logged via analytics cookies and the following data is supplied by your browser:

  • your IP address and/or domain name;
  • your operating system (type of browser and platform);
  • the date, time and length of your visit; and
  • the resources you accessed or downloaded.

Faraday Keynes Ltd uses this information to customize services for website visitors and to collect aggregated data for the purposes of analysis, quality control, administering and improving the website. It is not used for any other purpose.

Aggregated data may be shared with third parties.  This does not include personal details

Use of cookies

A "cookie" is a small text file that is downloaded onto “terminal equipment” (eg, a computer or smartphone) when the user accesses a website. This cookie allows the website to recognize that device and store some information about the preferences or past actions of that user’s device. 

The Faraday Keynes Ltd would be able to use persistent cookies if the user registers for any of the Faraday Keynes Ltd’s online services. These cookies would allow Faraday Keynes Ltd to make the logging-in process easier and more secure. They also pre-populate details of the user should they need to complete one of the Faraday Keynes Ltd online forms, making the process easier and less time-consuming.

Disabling cookies

You can easily disable the cookies the Faraday Keynes Ltd attaches if your browser supports this. Further information on how to disable cookies can be found at www.aboutcookies.org.

Third-party cookies

The Faraday Keynes Ltd uses third party cookies including web analytics which help us to collect, measure and analyze data on how our website is used so that we can then improve the effectiveness of our website.

Description of cookies used on the Faraday Keynes Ltd website:

Category

Service

Cookie name

Expires

Access

Browsing Experience

resolution

At the end of the session

 

Access Management

uQuickStartAuthCookie

30 minutes

Third-party cookies

   

Category

Service

Cookie name

Expires

Web Analytics

Google Analytics

_ga

2 years

   

_dc_gtm

1 minute

Website Assistance

Live Chat

LCMHistory

1 year

   

LCMRef

2 hours

   

LCMVisit

At the end of the session

Content Sharing

AddThis

__atuvc

2 years

   

__atuvs

30 minutes

Live Chat service

Faraday Keynes Ltd uses a third-party Live Chat provider, Live Chat Monitoring, to supply and support our Live Chat service which we use to handle real-time customer inquiries.

If you use the Live Chat service while visiting the Faraday Keynes Ltd website, we will collect your name, email address, phone number, address (optional) and the contents of your Live Chat session. This information will be retained for one year and will not be shared with any other organization.

Clients or people applying to become clients of the Faraday Keynes Ltd

Any personal information provided by you will only be used for the following purposes:

  • to process AML monitoring;
  • to administer your record including monitoring compliance against regulations;
  • to update and enhance customer, contact and client records to compile information relating to your use of the Faraday Keynes Ltd's products and services and defining areas of interest to you;
  • to handle orders, deliver products and services, process payments, communicate with you about orders, products, and services and generally maintain your account;
  • to advise you of other products and services which may be of interest where you have provided consent;
  • to invite you to participate in research studies and/or market research activities where you have provided consent, and
  • to ensure that Faraday Keynes Ltd is meeting its legal and regulatory responsibilities as a supervised and professional accountant.

Faraday Keynes Ltd clients will receive the Faraday Keynes Ltd e-newsletter.   

Faraday Keynes Ltd Newsletter

We use a third party to distribute our newsletter. Personal data (names and email addresses) are processed strictly in accordance with Data Protection legislation.

Disclosure of information

Faraday Keynes Ltd will only disclose information in the following circumstances:

  • where your consent has been obtained;
  • where there is a legal obligation;
  • where there is a regulatory or public duty; or
  • in connection with the assignment or transfer of all or any of its rights and obligations to any of its group companies or to any other third party.

Transfer of data

The Faraday Keynes Ltd may transfer your data outside of the European Economic Area (EEA) eg, IPA Group. These countries may not have similar data protection laws to the EEA. If Faraday Keynes Ltd does transfer your information we will take the necessary steps to ensure that your privacy rights are still protected.

People who contact Faraday Keynes Ltd in relation to a complaint

When we receive a complaint from an individual we create a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.

We will only use the personal information we collect to process the complaint. The information provided is processed in accordance with the Faraday Keynes Ltd investigation process.

Current and former Faraday Keynes Ltd employees and job applicants

When individuals apply to work at Faraday Keynes Ltd, the information they supply will only be used to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a "disclosure" from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law.

Personal information about unsuccessful candidates will be held for six months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalized statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.

Once a person has taken up employment with the Faraday Keynes Ltd, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with Faraday Keynes Ltd has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.

April 2020